SILVER MEDALLIST in 2016 SA Tourism Awards

November 10, 2016 0 comments

SILVER MEDAL

We are very proud to announce that we received a SILVER medal in the Tour & Transport Operators Category at the 2016 SA Tourism Awards.

Silver Medals are presented to entries of a high standard, where the judging panel awards the entrants a score of 80% or higher.

Thank You

A big thank you to everyone who has helped us to achieve our medal.

Without Spirit Australia Cruises – Spirit of the Coorong owners, captains, crew, and staff’s dedication, persistence and amount of effort we would not have our amazing cruise products.

Without the support of all those who have experienced our Cruises, we couldn’t have got this far.

The Awards

The South Australian Tourism Awards are presented by the South Australian Tourism Industry Council and proudly supported by the South Australian Tourism Commission. Now in its 32nd year the Awards celebrate and acknowledge tourism businesses that have demonstrated outstanding achievement and success throughout the year.

The Awards is an online submission and site visit based program and provides the opportunity to publicly acknowledge and showcase South Australia’s finest tourism operators.

How is it judged?

State judging is conducted by a panel of industry professionals who volunteer their time and are appointed by SATIC. The panel comprises a cross-section of tourism industry experts, some of whom are former award winners. Judges are selected for their knowledge and experience, and for their willingness to commit time to the Awards process.

The panel operates independently to SATIC and is convened each year specifically for the Tourism Awards.

Entrants are assessed against the Award criteria through a site visit and submission judging process. Site visits are conducted by a site judge with the aim of testing the experience and providing a detailed report for the submission judges to use to validate claims made in the submission.

Each submission is assessed by a team of three judges, who firstly judge independently, and then discuss their findings as a group.

Category – Tour & Transport Operators

This category recognises a significant contribution to tourism through the combined provision of touring and transport services. It is open to businesses with fewer than 15 annual fulltime equivalent employees.

How to Enter

We had to answer 5 Main Questions relating to:
Tourism Excellence
Business Planning
Marketing
Customer Service
Sustainability.
Each Main Question contained 4 or 5 sub questions.

We also had a Site Visit by a judge.

The purpose of the site visit is to assess the business being nominated and for verification of claims that may be made within the submission. Operations are under no obligation to offer a free experience of their product. The site visit will be prearranged at a mutually convenient time and the judges have a proforma from which they work.

Scoring

Each Main Question was worth a total of 20 points.
Total score: 100 points.
Site Inspection was worth a further 20 points.

To receive a SILVER MEDAL means we scored at least 96 points, or more, out of a potential 120 points.

Well Done and a special THANKS to Petrea Bartlett (our office manager) who wrote the submission.

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